PROVISIONAL BOOKINGS – remain firm for one week pending return of booking form and 30% deposit.
THE BALANCE – is due eight weeks prior to the arrival date unless by prior arrangement. Non-payment by the due date will be treated as cancellation.
REFUNDABLE DEPOSIT – this must be paid in full with the balance payment.
CANCELLATION – In the event of a cancellation, please advise us immediately. We will make every effort to re-let the property and return your payment, less a handling fee of £25. If we are unable to re-let the property all monies will be forfeited.
ARRIVAL AND DEPARTURE – The accommodation will be available from 4.00pm on the day or arrival to 10.00am on the day of departure.
GUEST NUMBERS – The number of people occupying the accommodation must not exceed the number stated without written approval from Boreat Manor.
GROUPS – We do not normally accept same sex groups or groups where the majority is under 21 years (a group being 5 or more people)
CLEANING, DAMAGES AND BREAKAGES – The accommodation should be left clean and in the same condition as it was found. Any breakages should be reported and we reserve the right to charge for any non-trivial damage.
LOST KEYS – A charge of £20 will be taken from the damage deposit for keys lost by guests.
PETS – Please contact us as a well behaved pet may be welcome at certain times of the year by prior arrangement. Although it must be stressed the property is surrounded by farmland and grazing sheep and dogs must be kept on a lead at all times, must not foul the children’s play area or be left in the house alone. You must provide a blanket for your pet together with a towel to dry them off. They must not be allowed on the furniture or in the bedrooms. There will be a charge of £5 per night for the dog and we only accept one dog per booking.
UNAVAILABILITY OF ACCOMMODATION – In the unlikely event of the accommodation being unavailable for reasons beyond our control ie fire damage, we will endeavour to find similar alternative accommodation or give a complete refund. No further liability will be accepted.
USE OF ACCOMMODATION AND AMENITIES – is entirely at the Hirer’s risk and no responsibility can be accepted for injury, loss or damage to the Hirer or the Hirer’s companions or guests.